Complete back office
Billing, CRM, ticketing and provisioning that Preseem does not cover, all in one platform.
VS
Preseem
One platform for the business and the network, not just QoE.
Preseem focuses on subscriber QoE and traffic optimisation, but you still need billing, CRM, ticketing and provisioning somewhere else. ISPbox is the complete ISP back office, with its own network map, monitoring and automatic incidents, so the business and network live in one place.
// 7-day free trial - plans from $25/month, cancel anytime
01
What it costs to start
Preseem's minimum buys QoE monitoring alone - billing, CRM and ticketing still have to live somewhere else. ISPbox is the whole back office for less.
Preseem
$200/mo
Monthly minimum at about $0.60 per subscriber - for QoE and traffic shaping only, on top of your billing stack.
ISPbox
$25/mo
Complete platform: billing, CRM, ticketing, provisioning, monitoring and incidents in one plan.
ISPbox runs your entire back office for less than Preseem's minimum for QoE alone.
// See full ISPbox pricing · competitor pricing per their public materials, August 2026
02
ISPbox vs Preseem
The platforms solve different problems; here is where each fits.
| Focus area | ISPbox | Preseem |
|---|---|---|
| Entry price | ✓From $25/mo, all-in | $200/mo min, QoE only |
| AI assistant (MCP) | ✓Built in - Claude & ChatGPT | ✗Not offered |
| Scope | ✓Complete ISP back office | QoE / traffic optimisation |
| Billing & dunning | ✓Built in, 4 gateways | ✗Not a billing system |
| Provisioning | ✓MikroTik + RADIUS + FUP caps | ✗Traffic shaping only |
| Incidents & status page | ✓Automatic + public page | QoE analytics |
✓ included · $ paid add-on · ~ partial / varies · ✗ not offered
// Based on publicly available information, August 2026. Spot something outdated? Tell us.
03
Why ISPs choose ISPbox alongside or instead of Preseem
Consolidate the back office and get network visibility in the same tool.
Network visibility built in
A topology map, built-in ping monitor and LibreNMS/Zabbix sync feed automatic incidents and a public status page.
Business and network aligned
Outages notify affected subscribers by email and SMS and surface on their portal, tied to their accounts.
AI
Built-in MCP server
Your ISP panel now speaks AI. Preseem doesn't.
Every ISPbox workspace ships a built-in MCP server: connect Claude, ChatGPT or Cursor with one URL and let AI diagnose "why is this customer offline?", warn everyone behind a failing tower, read your LibreNMS/Zabbix alerts and run your billing reports - under each staff member's own permissions, with a full audit trail.
Why is John Smith offline?
diagnose-service(id: 4821)
Ridge Tower 3 is down since 06:12 - John and 46 others are affected, his billing is fine. Want me to notify them all?
04
Run the whole operation
Subscribers, revenue and network in one workspace.
ISPbox unifies subscriber records, billing timelines, support and the network context you already collect.
Subscriber 360
Account activity, tickets, invoices, services and usage in one profile.
FUP and usage management
Per-package data caps with automatic throttling, warnings and a portal usage bar.
Monitoring and incidents
Ping monitor, NMS sync and blast-radius incident resolution across your topology.
Bring the business and network together
Tell us how you run billing and monitoring today and we will map the fit.
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