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ISPbox Wiki

Practical, operations-first documentation for teams running onboarding, billing, service delivery, and support in ISPbox.

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Quick Start: Set Up Your First Router, Package, Client, and Service

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Quick start guide for ISPBox: add your first router, package, client, and service in the correct setup order.

Updated Feb 07, 2026

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Customer Portal

A self-service customer portal to view services, check invoices, track payments, and submit support tickets, with optional Stripe online payments.

Updated Feb 08, 2026

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Inventory

Track hardware across warehouse locations, technicians, and installed services, with serial numbers and an audit history for every device.

Updated Feb 08, 2026

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Leads

A lightweight CRM pipeline in ISPBox to track prospects, assign owners, schedule follow-ups, log activity, and convert leads into clients with an optional installation workflow.

Updated Feb 07, 2026

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Invoices Overview and Bulk Generator

The ISPBox Invoices module combines an overview page for invoice management and a bulk generator page for controlled invoice runs across clients, with clear status tracking, lifecycle actions, and run-date logic.

Updated Feb 07, 2026

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Client Billing Tab

The Client Billing tab in ISPBox is the per-customer billing workspace for reviewing balances, creating invoices, recording payments, managing pending charges, issuing credit notes, and tracking billing activity.

Updated Feb 07, 2026

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Invoice Settings

Invoice Settings in ISPBox let you control how invoices are generated, numbered, sent, and escalated, including tax logic, billing timelines, automation rules, and billing communication templates.

Updated Feb 07, 2026

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Company

Configure ISPBox Company settings for invoices and client communication: company identity, billing address, invoice logo, portal welcome message, ticket checklists, and monitoring options.

Updated Feb 07, 2026

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Configure SMTP in ISPBox

Set up SMTP in ISPBox to send system emails, configure sender identity, store credentials securely, and verify delivery with a test email.

Updated Feb 07, 2026

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Connecting Microsoft 365 (Outlook) to ISPBox for Sending Emails

Connect Microsoft 365 (Outlook) to ISPBox to send emails from your domain, configure Graph delegated permissions, and enable shared mailbox sending with Send As.

Updated Feb 07, 2026

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Add a Service

Learn how to add a service in ISPBox: choose package and router, enter authentication details, create the service, and optionally assign equipment during setup.

Updated Feb 07, 2026

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How to Add a New Client

Add a new client in ISPBox in minutes. Learn where to find the client form, which fields to complete, and how to save and confirm the client appears in your list.

Updated Feb 07, 2026

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How to Add the Package

Learn how to add a package in ISPBox: configure service type, price, download and upload speeds, and see how package settings affect provisioning and invoices.

Updated Feb 07, 2026

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How to Add a Router with RADIUS Authentication (MikroTik)

This guide explains how to add a router in ISPBox using RADIUS auth (typically PPPoE).

Updated Feb 07, 2026

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How to Add a Router with WireGuard + API (MikroTik)

This guide explains the full flow to add a router using WireGuard tunnel and RouterOS API authentication in ISPBox.

Updated Feb 07, 2026

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