ISPbox Wiki

Quick start guide for ISPBox: add your first router, package, client, and service in the correct setup order.

A self-service customer portal to view services, check invoices, track payments, and submit support tickets, with optional Stripe online payments.

Track hardware across warehouse locations, technicians, and installed services, with serial numbers and an audit history for every device.

A lightweight CRM pipeline in ISPBox to track prospects, assign owners, schedule follow-ups, log activity, and convert leads into clients with an optional installation workflow.

The ISPBox Invoices module combines an overview page for invoice management and a bulk generator page for controlled invoice runs across clients, with clear status tracking, lifecycle actions, and run-date logic.

The Client Billing tab in ISPBox is the per-customer billing workspace for reviewing balances, creating invoices, recording payments, managing pending charges, issuing credit notes, and tracking billing activity.

Invoice Settings in ISPBox let you control how invoices are generated, numbered, sent, and escalated, including tax logic, billing timelines, automation rules, and billing communication templates.

Configure ISPBox Company settings for invoices and client communication: company identity, billing address, invoice logo, portal welcome message, ticket checklists, and monitoring options.

Set up SMTP in ISPBox to send system emails, configure sender identity, store credentials securely, and verify delivery with a test email.

Connect Microsoft 365 (Outlook) to ISPBox to send emails from your domain, configure Graph delegated permissions, and enable shared mailbox sending with Send As.

Learn how to add a service in ISPBox: choose package and router, enter authentication details, create the service, and optionally assign equipment during setup.

Add a new client in ISPBox in minutes. Learn where to find the client form, which fields to complete, and how to save and confirm the client appears in your list.

Learn how to add a package in ISPBox: configure service type, price, download and upload speeds, and see how package settings affect provisioning and invoices.

This guide explains how to add a router in ISPBox using RADIUS auth (typically PPPoE).

This guide explains the full flow to add a router using WireGuard tunnel and RouterOS API authentication in ISPBox.