ISPBox Wiki

How to Add the Package

Published Jul 11, 2026 · Updated Jul 11, 2026 · 2 min read

Packages are your service plans - name, speed and monthly price - and every service is based on one. Create a plan, set its speeds and price, and optionally add a monthly data cap.

The Packages settings page listing service plans with their speeds and prices

Packages are your service plans - the products you sell, with a name, speed and price. Every customer service is based on a package, so setting these up is one of the first things you do in ISPBox. Manage them under Settings > Packages (needs settings manage).

1. Adding a package

The package form with name, price, download and upload speeds and an optional monthly data limit

Click + to open the package form and fill in:

  • Name - what customers see, e.g. "Residential 100/20".
  • Price - the monthly charge (billing is always monthly).
  • Download and Upload speeds in Mbps - these are also what ISPBox pushes to your router as the customer's rate limit.
  • Service type and any plan-specific options.

Click Save and the plan is ready to attach to services.

2. Monthly data limit (FUP)

Optionally cap a plan's monthly data with a Fair Usage Policy - set a data limit and the reduced speeds to apply once a customer passes it. See FUP Data Caps for the full behaviour.

3. Where packages are used

  • On a service - the plan a customer is subscribed to, which drives their speed and monthly charge.
  • Per location - offer specific plans only in the areas you serve.
  • On the coverage checker - the plans a prospect sees as available at their address.