01 Feature Spotlight

FTTH Operations With Better Process Control

Coordinate fiber service workflows with clear customer, billing, and support context as your FTTH footprint expands.

  • Operational workflows tailored to fiber ISP realities
  • Subscriber and billing context connected to service operations
  • More predictable process quality at scale
FTTH operations and service workflow dashboard
→ Under the hood

How ISPbox supports FTTH

Manage a fiber network with the same platform that runs the rest of your ISP. ISPbox lets you map the fiber plant from OLT through splitters to each ONT, validate the optical budget, track ONTs in inventory, and bill and support fiber subscribers alongside everyone else.

Map the fiber plant and check the budget

On the network map you place OLTs, splitters, splice closures and ONTs and draw the PON and fiber routes between them. Link an OLT through splitters to an ONT and ISPbox previews the optical loss and margin along the path, so you can validate a design before you build it.

Track ONTs and fiber gear in inventory

ONTs and other fiber equipment live in inventory tracked by serial number, moving from stock to a technician to the subscriber service they are installed on, with a full transfer history.

Bill and support fiber the same way

Fiber services are billed, provisioned and supported with the same recurring invoicing, customer portal and ticketing as wireless or coax, so a mixed network stays on one platform. ISPbox plans and documents the fiber plant rather than configuring OLT hardware directly.

Works with Network Maps, Inventory, Provisioning

02 Why this feature matters

Built for high-speed ISP operations

Support Fiber Growth

Scale FTTH operations with fewer process bottlenecks.

Increase Workflow Consistency

Use standardized operational patterns across teams.

Improve Service Reliability

Maintain better control over customer-impacting workflows.

Align Technical and Commercial Teams

Keep fiber operations and revenue workflows synchronized.

03 Use cases

Where ISP teams put this to work

  • Run FTTH subscriber operations in one platform.
  • Coordinate support and service workflows for fiber customers.
  • Track process quality during footprint expansion.
  • Reduce operational complexity in multi-team FTTH environments.
// Related

What ISP and WISP teams search for

ftth management software fiber isp software ftth operations platform fiber network management software olt ont management workflow
04 FAQ

Frequently asked questions

How does ISPbox handle fiber networks?
You map the fiber plant on the network map, from OLTs through splitters to ONTs with PON and fiber routes, and ISPbox can preview the optical budget along a path. Fiber services are then billed and supported like the rest of your network.
Does ISPbox provision OLT hardware directly?
No. ISPbox helps you plan and document the fiber plant and check the optical budget, and it tracks ONTs in inventory, but it does not configure OLT hardware itself. Subscriber provisioning runs through the router or RADIUS.
Can I see the optical budget of a PON path?
Yes. When you link an OLT through splitters to an ONT on the map, ISPbox previews the optical loss and margin along the path so you can validate the design.
Can fiber and wireless live in the same system?
Yes. Fiber services are billed, provisioned and supported alongside wireless and coax, so a mixed network runs on one platform and one customer record.

Growing an FTTH Network?

Use ISPbox to standardize operations as your fiber business scales.