Do I have to use RADIUS for PPPoE?

No. You can authenticate PPPoE through a RADIUS server, where ISPbox registers the router as a NAS and pushes credentials and rate limits, or provision PPP secrets and profiles directly over the RouterOS API. Both keep billing in sync.

How are speed limits enforced?

In RADIUS mode ISPbox sends the speed attributes your router vendor understands: Mikrotik-Rate-Limit, Huawei, ZTE or Ruijie rate attributes, Cisco and Juniper QoS policy names, or WISPr bandwidth attributes. In MikroTik API mode it creates a per client simple queue from the service package. Plan changes update the limit automatically.

What happens when a customer does not pay?

After the due date plus your grace period, ISPbox can block the subscriber or rate limit them to a reduced speed, then restore full access automatically when the invoice is paid.

Can I assign static IPs to subscribers?

Yes. ISPbox can assign a fixed address to a PPPoE subscriber, as a Framed IP in RADIUS mode or the remote address on the PPP secret in API mode.

ISPbox

01 Feature Spotlight

PPPoE + RADIUS Workflows Connected to Billing

Handle subscriber access logic and revenue workflows together, so provisioning and billing remain synchronized.

Subscriber access workflows mapped to account status
Centralized visibility for PPPoE and billing context
Cleaner operations for support and NOC teams

Create Account View Pricing

app.ispbox.net

PPPoE and RADIUS billing workflow dashboard

// In the product

Inside PPPoE and RADIUS

Real screens from the product - the same views your team works in every day.

RADIUS or API, chosen per router

Pick PPPoE, DHCP or hotspot auth per router; ISPbox manages the NAS entry and RADIUS secrets for you.

app.ispbox.net

Router setup choosing PPPoE RADIUS or API authentication

Plans map to real speed limits

Package speeds become RADIUS attributes or queue rates automatically - change the plan and the subscriber's speed follows.

app.ispbox.net

Service setup mapping a package to speeds and provisioning

→ Under the hood

How ISPbox runs PPPoE and RADIUS

Keep subscriber access and billing in lockstep. Whether you authenticate PPPoE sessions through a RADIUS server or provision them straight over the RouterOS API, ISPbox manages the credentials, IP assignment and speed limits, and changes them automatically as a customer is activated, suspended for non payment, or restored.

RADIUS the way your router expects it

ISPbox registers each router as a RADIUS NAS using its public or WireGuard IP and a shared secret, stores subscriber credentials for authentication, assigns a fixed Framed IP where needed, and sends bandwidth caps in the dialect your hardware understands: Mikrotik-Rate-Limit for RouterOS and accel-ppp, Huawei, ZTE and Ruijie rate attributes, QoS policy names for Cisco and Juniper BNGs, or WISPr for everything else. FreeRADIUS is reloaded automatically after changes.

Or skip RADIUS and use the API

Prefer not to run a RADIUS server? Put the router in API mode and ISPbox writes the PPP secret, profile and an upload and download simple queue directly over the RouterOS API. Either path keeps the panel as the single source of truth for who can connect and how fast.

Access follows billing automatically

When an invoice goes past due and grace, ISPbox can block the subscriber by removing the secret or RADIUS entry, or limit them to a reduced speed, then restore full service the moment the payment lands. No manual queue edits, no forgotten reactivations.

Works with MikroTik Integration, Provisioning, Billing

02 Why this feature matters

Built for high-speed ISP operations

Keep Access and Billing Aligned

Reduce mismatches between subscriber status and billing state.

Respond Faster to Account Issues

Support teams get one place to review service and billing context.

Simplify Subscriber Operations

Use one operational model for account handling and revenue processes.

Scale PPPoE/RADIUS Management

Maintain process consistency as subscriber volume increases.

03 Use cases

Where ISP teams put this to work

Run PPPoE subscriber workflows tied to billing state.
Handle RADIUS-linked account operations with fewer manual steps.
Resolve suspended/reactivated account questions faster.
Support growth without splitting provisioning and billing data.

// Related

What ISP and WISP teams search for

pppoe billing software radius billing software isp radius server billing wisp pppoe management radius subscriber management

04 FAQ

Frequently asked questions

Do I have to use RADIUS for PPPoE?: No. You can authenticate PPPoE through a RADIUS server, where ISPbox registers the router as a NAS and pushes credentials and rate limits, or provision PPP secrets and profiles directly over the RouterOS API. Both keep billing in sync.
How are speed limits enforced?: In RADIUS mode ISPbox sends the speed attributes your router vendor understands: Mikrotik-Rate-Limit, Huawei, ZTE or Ruijie rate attributes, Cisco and Juniper QoS policy names, or WISPr bandwidth attributes. In MikroTik API mode it creates a per client simple queue from the service package. Plan changes update the limit automatically.
What happens when a customer does not pay?: After the due date plus your grace period, ISPbox can block the subscriber or rate limit them to a reduced speed, then restore full access automatically when the invoice is paid.
Can I assign static IPs to subscribers?: Yes. ISPbox can assign a fixed address to a PPPoE subscriber, as a Framed IP in RADIUS mode or the remote address on the PPP secret in API mode.

05 Explore more

Related features

All features

Network Maps

ISP mapping the way operators need it: build your network map on an interactive Mapbox view, place towers, OLTs, splitters, ONTs and fiber, coax and wireless links as real geographic features, trace PON optical budget, and export to KML.

Learn more

Network Monitoring

Monitor your ISP network in real time: ISPbox pings every router each minute, tracks PPPoE and DHCP client sessions, and fires alerts to Discord, Slack, email or webhooks with flap damping so you hear about real outages fast.

Learn more

MikroTik Integration

MikroTik billing software for ISPs and WISPs: ISPbox provisions PPPoE and DHCP clients over the RouterOS API, applies per-client simple queues, and authenticates over RADIUS or direct API. Replace MikroTik User Manager with real billing, plus an optional WireGuard tunnel for routers behind NAT.

Learn more