Is OSS/BSS a single module in ISPbox?

No, and that is the point. ISPbox is one platform where operations such as provisioning, RADIUS, monitoring and maps and business functions such as billing, payments, CRM and ticketing share the same data, rather than separate modules you integrate.

What operational (OSS) capabilities are included?

Subscriber provisioning to MikroTik over the API or RADIUS, WireGuard tunnels to remote routers, network mapping, and real time monitoring with alerts.

What business (BSS) capabilities are included?

Recurring billing with tax and late fees, Stripe payments and autopay, a leads and client CRM, and a support desk with email to ticket, all tied to a per client ledger.

Does it support multiple operators or brands?

Yes. ISPbox is multi-tenant, so each operator runs with isolated data and configuration on the same platform.

ISPbox

01 Feature Spotlight

One OSS/BSS Stack for Your Entire ISP

Replace disconnected tools with one platform for network operations, subscriber management, invoicing, and support.

Operations and billing in one consistent workflow
Shared data model across NOC, support, and finance
Less tool sprawl and fewer integration headaches

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app.ispbox.net

→ Under the hood

What the platform actually unifies

Replace a stack of disconnected tools with one platform. ISPbox brings the operational side of an ISP, provisioning, RADIUS and monitoring, together with the business side, billing, payments, CRM and support, on one shared data model so teams stop reconciling between systems.

Operations (OSS)

Provision subscribers to MikroTik over the RouterOS API or RADIUS, manage WireGuard tunnels to remote routers, document the network on a map, and watch uptime with alerts. The network side of the business runs from the same place as everything else.

Business (BSS)

Recurring billing with proration, tax and late fees, Stripe payments and autopay, a leads to clients CRM, and a support desk with email integration. Each subscriber ties their services, invoices, payments and tickets together on a running ledger.

One data model, multi-tenant

Because operations and business share the same records, a delinquent invoice can suspend a service and a paid invoice can restore it without integrations. The whole platform is multi-tenant, so each operator runs isolated from the next.

Works with Provisioning, Billing, ISP CRM

02 Why this feature matters

Built for high-speed ISP operations

Unify Core ISP Workflows

Connect provisioning, billing, client records, and support in one operational layer.

Reduce Operational Friction

Eliminate duplicate data entry and context switching between disconnected systems.

Improve Team Coordination

Give every department access to synchronized, up-to-date customer and network context.

Scale With Fewer Bottlenecks

Keep process quality high while subscriber count and network complexity grow.

03 Use cases

Where ISP teams put this to work

Run network operations and billing from one platform.
Standardize customer lifecycle from onboarding to support.
Cut reporting inconsistencies caused by fragmented tools.
Support growth without rebuilding your software stack every stage.

// Related

What ISP and WISP teams search for

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04 FAQ

Frequently asked questions

Is OSS/BSS a single module in ISPbox?: No, and that is the point. ISPbox is one platform where operations such as provisioning, RADIUS, monitoring and maps and business functions such as billing, payments, CRM and ticketing share the same data, rather than separate modules you integrate.
What operational (OSS) capabilities are included?: Subscriber provisioning to MikroTik over the API or RADIUS, WireGuard tunnels to remote routers, network mapping, and real time monitoring with alerts.
What business (BSS) capabilities are included?: Recurring billing with tax and late fees, Stripe payments and autopay, a leads and client CRM, and a support desk with email to ticket, all tied to a per client ledger.
Does it support multiple operators or brands?: Yes. ISPbox is multi-tenant, so each operator runs with isolated data and configuration on the same platform.