Hosted, not on-prem
No local database, no patching, no backups to babysit. ISPbox is a managed cloud platform with continuous updates.
VS
Platypus
Move off legacy Platypus billing to a modern hosted ISPbox.
Platypus has billed ISPs for decades, but an aging on-prem stack means servers to maintain, slow changes and a dated operator experience. ISPbox runs the same core billing and subscriber workflows as a continuously updated SaaS, with provisioning and a customer portal built in.
// 7-day free trial - plans from $25/month, cancel anytime
01
What it costs to start
Platypus is sold as licensed software with pricing on request, plus the server you keep running underneath it. ISPbox is a published monthly plan with hosting included.
Platypus
Quote
License pricing on request - plus the on-prem server, backups and maintenance you carry yourself.
ISPbox
$25/mo
Fully hosted with billing, provisioning and the portal included. Published per-subscriber pricing from a $25/month minimum.
One published number, hosting included - no license quote, no server room.
// See full ISPbox pricing · competitor pricing per their public materials, August 2026
02
ISPbox vs Platypus
The differences that matter during migration and in daily operations.
| Focus area | ISPbox | Platypus |
|---|---|---|
| Entry price | ✓From $25/mo, published | ~License quote + server |
| AI assistant (MCP) | ✓Built in - Claude & ChatGPT | ✗Not offered |
| Deployment | ✓SaaS, continuous updates | ✗Legacy on-prem install |
| Provisioning | ✓RADIUS in step with billing | ~External scripts common |
| Operator experience | ✓Modern UI, 2FA, portal | ~Dated interface |
| Online payments | ✓4 gateways + autopay | ~Limited legacy paths |
✓ included · $ paid add-on · ~ partial / varies · ✗ not offered
// Based on publicly available information, August 2026. Spot something outdated? Tell us.
03
Why ISPs move from Platypus to ISPbox
Fewer servers to maintain, faster changes, and a UI your team enjoys using.
Modern operator UI
Replace dated screens with a clean, role-based interface built for daily billing and support work.
Billing history comes with you
Guided imports carry clients, services, invoices and balances across so you keep continuity.
AI
Built-in MCP server
Your ISP panel now speaks AI. Platypus doesn't.
Every ISPbox workspace ships a built-in MCP server: connect Claude, ChatGPT or Cursor with one URL and let AI diagnose "why is this customer offline?", warn everyone behind a failing tower, read your LibreNMS/Zabbix alerts and run your billing reports - under each staff member's own permissions, with a full audit trail.
Why is John Smith offline?
diagnose-service(id: 4821)
Ridge Tower 3 is down since 06:12 - John and 46 others are affected, his billing is fine. Want me to notify them all?
04
Capabilities you gain immediately
Billing, provisioning and support in one hosted workspace.
ISPbox centralises subscriber accounts, recurring billing and network access without a server room.
Automated recurring billing
Invoices, reminders and past-due suspension run automatically each cycle.
Access follows the invoice
PPPoE and RADIUS access suspends and restores in step with payment, no manual queue edits.
Self-service customer portal
Subscribers view invoices, pay online, change plans and open tickets from a branded portal.
Replace Platypus without losing your data
Send us a Platypus export and we will outline the import and go-live timeline.
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