Everything ISPbox does for your ISP
One platform for network, billing, customers, and field operations. Explore each capability below or start free and run them all from a single dashboard.
Map, monitor, and run the infrastructure your subscribers depend on.
Network Maps
ISP mapping the way operators need it: build your network map on an interactive Mapbox view, place towers, OLTs, splitters, ONTs and fiber, coax and wireless links as real geographic features, trace PON optical budget, and export to KML.
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Network Monitoring
Monitor your ISP network in real time: ISPbox pings every router each minute, tracks PPPoE and DHCP client sessions, and fires alerts to Discord, Slack, email or webhooks with flap damping so you hear about real outages fast.
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MikroTik Integration
Integrate MikroTik with ISP billing over the RouterOS API: ISPbox provisions PPPoE and DHCP clients, applies per-client simple queues, and supports RADIUS or direct API auth, with an optional WireGuard tunnel for routers behind NAT.
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PPPoE & RADIUS
Run PPPoE and RADIUS subscribers with billing in sync: ISPbox manages PPP secrets and profiles, registers routers as RADIUS NAS, pushes credentials and Mikrotik-Rate-Limit caps, and suspends or restores access automatically with the invoice.
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FTTH Management
Run FTTH operations in ISPbox: map your fiber plant with OLTs, splitters and ONTs and check PON optical budget, track ONTs in inventory, and bill fiber subscribers with the same provisioning, CRM and support as the rest of your network.
Learn moreInvoice, collect, and run business operations on one platform.
Billing
Automate ISP billing with recurring invoices per service, proration, tax and late fees. ISPbox generates invoices on a daily cycle, emails branded PDFs, tracks balances on a client ledger, and can auto-charge cards on file.
Learn moreTelecom Billing Software
ISPbox is telecom billing software built for ISPs and WISPs: automated recurring invoicing with proration, taxes and late fees, online card payments, a self-service customer portal, and billing that stays in sync with your network.
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Payment Automation
Automate ISP collections with Stripe: ISPbox takes online payments in the customer portal, auto-charges cards on file when invoices are issued, retries outstanding balances, sends payment reminders, and reconciles everything on the client ledger.
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OSS/BSS
Run your ISP on one OSS/BSS platform: ISPbox unifies network operations like MikroTik, RADIUS and WireGuard provisioning with billing, payments, CRM and ticketing, on a shared, multi-tenant data model.
Learn moreGive subscribers self-service and your team one support workflow.
Customer Portal
Give subscribers a self-service ISP portal: view balance and invoices, pay online via Stripe, download receipts, check service status, and open and reply to support tickets, all on your branded subdomain.
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Client Communication
Unify ISP customer communication: ISPbox turns inbound email into tickets, threads replies by message id, and publishes staff answers to both the portal and email, so every conversation lives on one timeline.
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ISP CRM
An ISP CRM that ties subscribers to their services, invoices, tickets and ledger. ISPbox tracks client status and history, runs a leads pipeline with tasks and activities, and converts won leads into clients with an install ticket.
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Ticketing
An ISP ticketing system tied to customer accounts: open, in progress and closed statuses, priorities, client visible or internal comments, attachments, staff assignment, scheduling with technicians, and checklists, all linked to the subscriber and their services.
Learn moreStandardize provisioning, inventory, and field execution as you grow.
Provisioning
Automate ISP service activation: turning a service on writes the PPP secret, DHCP lease and speed queue to the router or RADIUS, plan changes update it in place, and suspension removes or limits it, with audit jobs that check the router against the panel.
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Inventory
Track ISP equipment from stock to subscriber: ISPbox logs items by serial number, moves them through statuses like in stock, with a tech, in service, maintenance and retired, assigns them to technicians and customer services, and keeps a transfer audit.
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Work Orders
Coordinate ISP field work in ISPbox: schedule installs and repairs as tickets with a date, an assigned technician and a checklist, and see them on a team calendar, so dispatch, support and field crews work from one place.
Learn moreRun your whole ISP from one platform
Start free and bring network, billing, and support together in one workflow.
