Can I track an ONT in a home where nobody is a customer yet?

Yes. A device can be installed at a premise with no service. It is attached to the first service created at that premise and, if you choose, stays there when that service ends.

How is the property owner's share worked out?

You pick the basis per agreement: a percent of what was invoiced, a percent of what was paid, or a fixed amount per active service. Tax and one-time charges are in or out as you choose, part months count by active days or in full, and tiers and a minimum can apply.

Does ISPbox provision ONTs on my OLT?

No. ISPbox tracks where each ONT is, who it serves and whether your routers see it, and controls the subscriber through RADIUS or the MikroTik API. Registering the ONT on the OLT is done in the OLT's own management system.

Can I bring in the addresses I already have?

Yes. One step creates a premise for every install address already on your services and ties the services to it, after showing you what it would do. New units come in as a numbered range or from a spreadsheet.

Is this an extra module?

No. Premises, equipment at a premise and revenue share are part of every paid plan.

ISPbox

01 For MDUs, HOAs & Fiber Communities

Broadband for Every Unit You Built

A page for each home, lot and apartment, whether or not anyone lives there yet. The ONT stays with the address, the next resident is connected without a truck roll, and the property owner gets a statement of their share.

Every unit tracked from planned to active, with or without a customer
ONTs installed during construction and passed to the next resident
Revenue share statements worked out from invoices, payments and active days

Create Account View Pricing

app.ispbox.net

Rows of homes in a community, each with an ONT and a status, connected to one fiber network

// In the product

From the first trench to the monthly statement

Real screens from the product.

Every unit on one list

Who lives there, which plan they are on, which device is on the wall and whether the unit is active, vacant or still being built. Filter to the homes that still need an ONT.

app.ispbox.net

List of lots in a community with the resident, the installed ONT and the state of each

One page per address

The resident now, the residents before, the ONT and whether the network sees it, the optical reading from install day, and the gate code for the technician.

app.ispbox.net

Page of one lot: current resident, the ONT with its network status, install readings, map and gate code

Built street by street

Create 120 lots as a numbered range or from a spreadsheet, then move a whole street from "Under construction" to "Ready" in one step when the crew is done.

app.ispbox.net

Four lots under construction selected to be set to ready at once

Built vs connected

Homes ready, homes active and the take rate per community, so you know where the next door-knocking campaign pays.

app.ispbox.net

Report of ready and active premises with the take rate per location

The owner's share, line by line

A statement per month or quarter with one line per service: active days, the base and the share. Approve it, export it, mark it paid.

app.ispbox.net

Monthly revenue share statement with one line per service, active days, base and share

→ Under the hood

How communities run on ISPbox

Selling broadband into a community is different from selling it door to door. You build for every unit before anyone signs up, residents change every year or every season, and the owner of the property expects a share. Most ISP software only knows customers, so the address disappears when the customer does. ISPbox keeps the address as a record of its own.

Units that exist before the customer

A premise is a home, an apartment, a lot or a shop. Create them one by one, as a numbered range ("Lot 1" to "Lot 120") or from a spreadsheet, under a location for the community and, for apartments, inside a building. Each one moves through planned, under construction and ready. Once ready it shows as active while a service runs there and as vacant when none does.

You can call them lots, units or homes on every screen, add your own fields such as splitter port or drop length, and print a sheet of QR labels so a technician at the box opens the right address on a phone.

ONTs that stay with the home

A device can be installed at a premise with no service on it. When a resident orders, the service created at that premise takes over the devices already there. When the service ends, your rule decides per equipment type: the ONT stays at the address for the next resident, the router is marked for collection or goes back to stock.

Record the MAC address and the unit page shows whether your routers see the device right now, when it was last seen, or that it has never been seen, so you can check an ONT before promising a move-in date. ISPbox reads this from your routers; registering ONTs on the OLT stays in the OLT's own management system.

Install records and reconciliation

Write your install checklist once: ticks, text and readings with a unit and a pass range, for example optical power between -27 and -8 dBm. Every install ticket starts with it and the readings stay on the premise.

The equipment report counts what was received, installed, brought back, damaged and lost in a period, per device type, next to what is in stock today. Every movement has a person and a time in the log.

Revenue share with the property owner

An agreement names the partner, the locations it covers and the terms: a percent of what was invoiced, a percent of what was paid, or a fixed amount per active service a month. Part months count by active days from activation to cancellation, or in full. Tiers raise the rate as more units connect and a minimum guarantees the owner a floor.

A statement is drafted after each month or quarter with one line per service. Refunds and credit notes are taken back in the period they happen, and an approved statement never changes. ISPbox works out the amount; you pay the partner the way you always have.

Seasonal residents and bulk communication

Parks and seasonal communities can let residents pause service or switch to a cheaper seasonal plan from the customer portal, with your notice rule (for example by the 15th of the month) and a warning when they are late. A location has an opening and a closing date, and a recurring message reminds its residents a set time before the season ends.

Works with FTTH Management, Inventory, Apartment & MDU WiFi, Campground & RV Park WiFi, Billing

02 Why this feature matters

Built for high-speed ISP operations

The Address Outlives the Customer

Residents come and go. The unit keeps its equipment, its tickets, its install readings and the list of everyone who lived there.

No Truck Roll for a Move-In

The ONT is already at the address. Connect the new resident and it is attached to their service by itself.

Know What Is Built and What Is Sold

Ready, active and vacant units per community, with the take rate, and a reconciliation of every device received, installed, damaged or lost.

Statements the Owner Can Check

A percent of what was invoiced or paid, or a fixed amount per active unit, with tiers and a minimum. Every number traces back to a service and its days.

03 Use cases

Where ISP teams put this to work

Install an ONT in every home of a new subdivision months before the first resident orders.
Connect a new tenant to a unit whose ONT is already online, the same day.
Leave the ONT on the wall when a resident cancels and collect only the Wi-Fi router.
Pay an HOA 12% of what was invoiced in its community, or a park $6 per active lot.
Let seasonal residents pause service themselves before the park closes.

// Related

What ISP and WISP teams search for

mdu billing mdu broadband mdu fiber mdu internet bulk internet multifamily internet community broadband ont tracking isp revenue share fiber take rate

04 FAQ

Frequently asked questions

Can I track an ONT in a home where nobody is a customer yet?: Yes. A device can be installed at a premise with no service. It is attached to the first service created at that premise and, if you choose, stays there when that service ends.
How is the property owner's share worked out?: You pick the basis per agreement: a percent of what was invoiced, a percent of what was paid, or a fixed amount per active service. Tax and one-time charges are in or out as you choose, part months count by active days or in full, and tiers and a minimum can apply.
Does ISPbox provision ONTs on my OLT?: No. ISPbox tracks where each ONT is, who it serves and whether your routers see it, and controls the subscriber through RADIUS or the MikroTik API. Registering the ONT on the OLT is done in the OLT's own management system.
Can I bring in the addresses I already have?: Yes. One step creates a premise for every install address already on your services and ties the services to it, after showing you what it would do. New units come in as a numbered range or from a spreadsheet.
Is this an extra module?: No. Premises, equipment at a premise and revenue share are part of every paid plan.