A real billing engine
Recurring invoices, proration, late fees, taxes, multiple payment gateways, QuickBooks import and automated suspension - beyond what UISP CRM was designed for.
VS
UISP
UISP watches your network. ISPbox runs your business.
UISP (formerly UNMS) is excellent free software for monitoring Ubiquiti hardware, but its CRM module was built as a companion, not a billing engine. ISPbox imports your UISP backup - subscribers, services, invoices, even saved Stripe cards - and adds real billing, ticketing, provisioning and native mobile apps on top.
// 7-day free trial - plans from $25/month, cancel anytime
01
What it costs to start
UISP is free, and for device monitoring it is genuinely great. The cost shows up elsewhere: a CRM that stops short of real billing, and an operation glued together with spreadsheets around it.
UISP
Free
Free software, but basic billing depth, minimal ticketing, and a toolset built around Ubiquiti hardware.
ISPbox
$25/mo
Billing, ticketing, maps, monitoring, IPAM, inventory and the API included. Per-subscriber pricing from a $25/month minimum.
Many operators keep UISP for radios and run the business side - billing, support, portal - in ISPbox.
// See full ISPbox pricing · competitor pricing per their public materials, August 2026
02
ISPbox vs UISP
An honest look: UISP is a network tool with a CRM attached, ISPbox is an ISP business platform.
| Focus area | ISPbox | UISP |
|---|---|---|
| Price | ✓From $25/mo | ~Free (self-hosted or cloud) |
| Billing depth | ✓Invoices, taxes, dunning, gateways | ~Basic CRM billing |
| Hardware support | ✓MikroTik + multi-vendor RADIUS | ~Built around Ubiquiti |
| Ticketing & support desk | ✓Full helpdesk, email-to-ticket | ~Lightweight |
| AI assistant (MCP) | ✓Built in - Claude & ChatGPT | ✗Not offered |
| Subscriber portal & apps | ✓Branded portal + native apps | ~Basic client portal |
| Switching cost | ✓Backup import, dry-run + rollback | ~Manual export & mapping |
✓ included · $ paid add-on · ~ partial / varies · ✗ not offered
// Based on publicly available information, August 2026. Spot something outdated? Tell us.
03
Where UISP stops, ISPbox starts
Keep what UISP does well - device monitoring - and replace the parts that hold your operation back.
Not tied to one hardware vendor
MikroTik, multi-vendor RADIUS profiles, WireGuard provisioning and IPv6 with prefix delegation - your billing should not depend on whose radios you buy.
Direct UISP backup import
Upload a UISP backup and ISPbox imports subscribers, services, billing history and saved Stripe payment methods with a dry-run preview first.
AI
Built-in MCP server
Your ISP panel now speaks AI. UISP doesn't.
Every ISPbox workspace ships a built-in MCP server: connect Claude, ChatGPT or Cursor with one URL and let AI diagnose "why is this customer offline?", warn everyone behind a failing tower, read your LibreNMS/Zabbix alerts and run your billing reports - under each staff member's own permissions, with a full audit trail.
Why is John Smith offline?
diagnose-service(id: 4821)
Ridge Tower 3 is down since 06:12 - John and 46 others are affected, his billing is fine. Want me to notify them all?
04
Features that simplify daily work
Billing, provisioning and support in one place.
Core functionality ships with every ISPbox workspace, no module shopping required.
Single source of truth
Clients, services, documents, tickets and a full audit trail in one profile.
Provisioning that follows billing
MikroTik and RADIUS access suspends and restores automatically with the invoice, with FUP data caps and throttling.
Self-service portal
Subscribers pay invoices, change plans, request seasonal pauses and open tickets from a branded portal.
Outgrown UISP CRM?
Upload a UISP backup and see your subscribers, services and payment methods in ISPbox before you commit.
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