Feedback button with automatic screenshot
Send a bug, idea or question to the ISPbox team from any page. A screenshot of the page and the details we need are attached for you, and our answer shows up under My feedback.
New features as they reach production, newest first. Your workspace gets them automatically, with nothing to install.
// last update September 23, 2026
Send a bug, idea or question to the ISPbox team from any page. A screenshot of the page and the details we need are attached for you, and our answer shows up under My feedback.
Tick or untick service months in the "Paid for" filter to leave them out of the table, the totals and the CSV export.
The Activate / Renew dialog in the agent portal has a Wallet or Points switch, so an agent can spend earned points on free days for a customer in the same place they sell.
Learn moreEvery payment in Reports > Payments lists the service periods it covered, with an invoice preview from the row and the periods in the CSV export.
A visitor who finds coverage on your public checker can order a package, pay the first invoice or set up autopay through a login-free pay link, and land in your queue as a New installation ticket.
Learn moreSchedule a plan change for any date and chain several of them, for example a winter rate from November and the regular plan again in April.
Learn moreSubscribers, resellers, prices, expiry dates, activation history and daily usage come over from the nightly SAS4 backup, one reseller at a time.
Learn moreAgents earn points on every sale from their wallet and spend them on rewards you define, such as free days for a customer or wallet credit.
Learn moreUp to three reminders on fixed days after the due date, one email per customer with every overdue invoice, sent in your morning and never to customers whose autopay is working. They no longer depend on automatic suspension.
Learn moreDevices from a connected LibreNMS land on the network map location by location, with a preview of exactly what will be written. The map editor was also redesigned around a full-screen map.
Learn moreSmokePing-style latency and loss for every device on your map, with a diagnosis of which link is at fault and an incident for the customers behind it. Switched on per workspace on request.
Learn moreAgents can renew a customer who pays them later and keep a debts book, and see which of their customers are connected right now.
Learn moreNetwork > Devices lists devices on the network that belong to no customer (Pending) and the ones that dropped off (Gone). Attach one to a customer with a tap and it gets a fixed address automatically.
Learn moreA notification bell, badges and a /notifications page for new tickets, orders and other events, with each user choosing email per kind: off, instant or a daily digest. Invoices can also be sent to customers by WhatsApp.
After the backup import, ISPbox can follow your live Splynx through its API - payments, invoices, customers and plan changes - with a report of every difference, until you are ready to cut over.
Learn moreWhen a router keeps customers online but goes silent on RADIUS accounting, for example after a reboot, ISPbox notices and says so instead of drawing a flat usage chart.
Learn moreAgents with prepaid wallets, their own price ranges, sub-agents with automatic commissions, cash collection with receipts and renewal cards, in a phone-first portal on your domain. A reseller API comes with it.
Learn moreSell 1, 3, 7 or 30-day plans that switch themselves off at expiry, with free trials, expiry reminders, self-renewal in the portal and outage compensation.
Learn moreA branded captive portal for MikroTik with time, data and device limits, printable vouchers, online payment and phone or email sign-in.
Learn moreHide ISPbox branding and serve the portal from your own domain as the only address, with your own favicon.
Learn moreFor Canadian ISPs: Interac deposit emails are read from a connected Microsoft 365 mailbox and matched to clients by invoice or account number, with a review queue. Available on request.
Saved Stripe and Authorize.net cards, attachments and documents, company details and logo, inventory and QuickBooks links now come over from a Splynx backup too.
Learn moreFind the best sector for an address with terrain line of sight, then aim the antenna with the field app camera or compass.
Learn morePoint a hostname such as portal.yourisp.com at ISPbox with one CNAME and the certificate is issued for you.
Learn moreMinimum terms with early termination fees, recurring discounts, invoices issued ahead of the renewal date, one combined invoice per customer and a preview before every billing run.
Learn moreCustomers bring customers with a referral code, and the reward you set is paid as account credit when the new customer is activated or pays their first invoice, as you choose.
Learn moreConnect Claude, ChatGPT or Cursor to your workspace with one URL and ask about customers, outages and billing, under each user's own permissions.
Learn morePayments recorded in QuickBooks Online are brought into client accounts in ISPbox.
Every email a customer receives goes out in their own language, with templates in 11 languages and your own version per language.
Learn moreChanging a customer's plan credits the unused part of what they paid and charges the new plan for the rest of the period.
Learn moreSubscribers, services, invoices, payments, saved Stripe cards and the UNMS network side come over from a UISP backup.
Learn moreISPbox is hosted, so there are no versions to install and nothing to update on your side.